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Product Support

As a Labcore customer, your satisfaction is our highest priority. When you contact a Labcore Product Support Specialist of ours, you receive only the highest level of technical expertise and customer service.

Standard Product Support

Labcore Product Support Specialists take personal ownership of your questions and needs, providing swift follow-up and resolution. Our Product Support team is available by phone, e-mail and coming soon through chat on our Labcore Community Extranet.

Contact Product Support at:
1-610-372-3900 (Option 2#)
E-mail: support@lab-core.com

Premium Product Support

With Labcore's On-Call Premium Product Support, customers can expect the same great technical support they currently get during regular support hours. The premium support package is an available option for all Labcore customers.

Contact On-Call Premium Product Support at:

 

1-610-372-3900 (Option 2#)
E-mail: support@lab-core.com

Premium Support Hours:

 

Monday through Friday, 7:30 PM until 11:00 PM ET

Saturday, Sunday, and Holidays, 10:00 AM until 6:00 PM ET

DHL Analytical's Impressive Results using Labcore SDMS to make their laboratory 100% Paperless and Automate the Assembly of all Data Packages.