Document Actions
Overview

Labcore sets itself apart from the competition with its customer focus. Our dedication to building long-term relationships and determination to go the extra mile in service has played a large role in attaining success. Our customer support team bring many years of experience developing, delivering and supporting our customers worldwide. Our support organization has four specialized departments dedicated to serve and help you achieve your Content Management goals.

 

 Customer Care

 Customer satisfaction is our highest priority. Each member of our Customer Care Center team is an experienced professional. When contacting our Customer Care team, you can be assured of receiving individual attention and prompt answers to all your inquiries.

More about Customer Care

 

Training

 We offer classroom training for both our products and our development platform at our Reading, PA offices. Class sizes are kept small to maximize interaction with the instructor and to provide personalized attention. Our hands-on approach gives you a comprehensive understanding of our powerful, straightforward solutions and technology.

More about Training

 

Product Support

 Our product support goes beyond the general notion of "tech support". With Labcore' product support, you receive quick answers to product usage, installation and configuration inquiries. Our Product Support Specialists take personal responsibility for any issues requiring follow-up to ensure a timely and accurate resolution.

More about Product Support

 


DHL Analytical's Impressive Results using Labcore SDMS to make their laboratory 100% Paperless and Automate the Assembly of all Data Packages.